How can we help you?
Sending a parcel? We’ll support you from pickup to delivery.
How pickup and delivery works: from getting a quote to sending your parcel.
Send your first parcel - packaging, labelling and all the inbetweens!
How to track and manage your parcel once it's on the move.
Uh oh! These articles will help you through sticky situations.
Tips for sending your parcel internationally.
Connect your eCommerce platform to Sendle.
Sendle payments, invoices and what you’ll see on your account.
Email preferences, account settings and technical difficulties.
Getting a parcel in the mail? Let’s make it as smooth as possible.
Track and manage your parcel while it's on its way to you.
What to do if something goes wrong when you're expecting a parcel.
Account settings and email preferences.
How to return your parcel to the person who sent it.
Everything you need to know about door-to-door delivery.
Our delivery partners, delivery model and our 100% carbon neutral promise.
All your pricing options for using Sendle and information about our loyalty program Ship & Save.
Sendle's 2-Day Delivery Guarantee and Price Guarantee.
Got some feedback? No problem.
Get instant support with the Sendle Toolbox
If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.
If you have a Sendle account, access the tools via your dashboard.
Can't find what you're looking for?Contact us