Get ready for pickup

Woo! It’s nearly time for pickup. Here are a few simple steps to help you prepare your parcels for a seamless collection:

  1. Ensure that your parcels are well packed, so they arrive intact. Our handy packaging guidelines have the best advice. 
  2. Print a clear and smudge-free barcode on your label (these have to be printed, and should not be hand-written!). 
  3. Separate your parcels into piles by delivery partner (for example: place all parcels for Fastway in the same pile). 

How to find out which parcel is for which delivery partner

It’s simple: your label will tell you. Each label you print will specify which delivery partner has been booked for the collection. If you’re in doubt, the A4 label has the delivery partner's logo at the top. 

Oh no! Read these if there’s been a hiccup in your pickup:

Can't find what you're looking for?

Contact us