We automatically set parcel delivery as 'authority to leave' (ATL) to ensure a smooth delivery experience for the receiver.
This article will explain more about authority to leave.
What is ATL?
Sendle parcels are automatically booked as authority to leave. When you give Sendle authority to leave, you’re giving the delivery driver permission to leave the parcel at the receiver's address without a signature when the parcel is delivered (as long as it’s safe to do so).
The benefit of delivering parcels with authority to leave is that the parcel will almost always be delivered on the first attempt. This means that the receiver doesn't have to organise a redelivery or collect the parcel from a local collection point.
Add delivery instructions
We recommend adding short, specific and helpful delivery instructions to your Sendle order, which the driver may reference when delivering the parcel.
Unfortunately, the system doesn’t allow changes to the delivery instructions once the parcel has been picked up.