The best part about Sendle is that you can manage most things straight through your dashboard. It’s easy, fast and transparent – meaning you have access to everything at your fingertips.
But we know that sometimes you just need to speak with a real human. This article will help you understand when the people behind Sendle are available to help.
First stop: your dashboard
You can create an order with Sendle anywhere, and at any time of the day because Sendle is all online. Same goes for any of the features and tools in your dashboard.
The Sendle Toolbox
Your Sendle Toolbox helps you manage your parcel through the dashboard. It’ll help you keep track of orders, change details and lodge requests. Find out more here.
Sendle's Customer Happiness team are available 24 hours Monday to Friday.
Sendle's business team are available Monday to Friday 9am-5.30pm AEST. We’re the team to go to if you wanna talk all things biz!
Delivery partner operating hours
Our delivery partners typically pickup and deliver parcels Monday to Friday from 8am to 6pm. However, parcels won’t be picked up or delivered during public state holidays.
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