How long will the parcel I'm sending take?

Our delivery estimates are just that – an estimate. They’re there to help you get an idea on what day your orders are expected to be delivered, giving you peace of mind. 

This article has more information about our delivery estimates:

Find your delivery estimate

Each time you place an order with Sendle, we give you a delivery estimate (kind of like an ETA). This will give you an idea of how long parcels like yours typically take to travel the route you’ve chosen (but remember these are not a guaranteed delivery date as we send everything by road transport).

Here’s how it works:

  • Every time you confirm a booking with Sendle, you'll receive a delivery estimate before you complete the booking. It’ll look like this:
  • Once you confirm the order, you can find the delivery estimate anytime on your Sendle dashboard and tracking page while the parcel is in transit. Just tap into the order and you’ll see it.

What if the parcel is running late?

The good news is that in 2021, over 94% of our deliveries were on time.

And when it comes to late parcels, almost all are delivered within two business days of the delivery estimate.

If it has been more than two business days since the delivery estimate date – and there’s been no update to the tracking information – your parcel may be running late. You can find everything you need to know in this article.

These might be helpful too:

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.

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