Sendle drop off explained

With Sendle's domestic drop off service, you have the flexibility to take your parcel to a nearby location at your convenience. 

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With Sendle's drop off service, you have power and flexibility to take your parcel to a nearby location when it suits you. Let's explore how this game-changing service works in Australia.

Please note that in order to use our drop off service, your location still needs to be part of our pickup network

Benefits of Sendle drop off in Australia

Here are some reasons why Sendle's drop off service is so cool:

Fits in with your busy schedule

Instead of adjusting your day to accommodate a driver's pickup visit, you can just drop off your parcel whenever it suits you best. This flexibility allows you to manage your busy schedule more efficiently.

Drop off the same day you book

With Sendle's drop off service, you can send your parcel on the same day you make the booking. No more waiting for a driver to arrive at your doorstep.

Extended opening hours

Sendle's drop off locations, including news agents and pharmacies, have extended operating hours. Many of these locations are open 24/7, ensuring you can drop off your parcel at a time that works for you.

No extra cost

Unlike traditional courier pickups that may incur additional fees, Sendle's drop off service is available at no extra cost. You can enjoy the convenience without breaking the bank.

How to book the Sendle drop off service

Booking the Sendle drop off service is a simple process:

  1. Fill out your contact information and provide details about your parcel as you would with any other shipment. 
  2. In the "How do you want to send your parcel?" section, select "I'll drop it off." You can book a parcel for drop off up to two weeks in advance. Note that we can only accept parcels that have been booked as drop off parcels.
  3. Print the label provided and securely attach it to your parcel. Sendle drop off accepts parcels up to our 'Carry-on' size, which is a maximum of 10kg and 40L. Additionally, the longest side of any parcel cannot exceed 96cm. If you have an order that contains multiple packages, you will need to create separate labels for each parcel. This will ensure every parcel can be scanned and tracked. Keep in mind that duplicate or previously used labels will be rejected at drop off locations, and there is a maximum of 20 parcels per booking.
  4. Visit any of the 900+ drop off locations within Sendle's delivery network. You can find the closest location to your address on the order form or check the location map.
  5. Drop off your parcel at the chosen location, where it will be scanned and accepted into the system. You have the flexibility to drop off your parcel at any convenient location within the Sendle network. It doesn't have to be the closest one to your address. Your Sendle tracking page will update shortly after your parcel is scanned at the drop off location. 

You can also book your parcel for drop off via Sendle API and with Sendle dashboard integrations such as Shopify, eBay, and WooCommerce.

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Sendle drop off locations in Australia

Sendle’s delivery network currently consists of 900+ drop off locations within Australia and is only available for domestic deliveries. They’re powered by HUBBED, a network of news agencies, 24/7 retail stores, petrol stations, and similar businesses that accept Sendle parcels.

Keep in mind that drop off locations don’t have the ability to print off labels or provide packaging just yet (we're working on it!). Make sure your parcels are good to go beforehand because parcels without a barcode label can’t be accepted. Learn more about how to label your parcel.

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Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.

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