Shopify integration: Send a parcel

If you’re looking for more info about Shopify Shipping (where you can order and print your parcel delivery labels directly from your Shopify account), head over here.

This article will cover how to send a parcel once you have Shopify fully integrated.

If you haven’t connected Shopify with Sendle yet, pop over here to find out how to do that first.

Here’s how to send a parcel with Shopify and Sendle:

  1. Open the Shopify tab on your Sendle dashboard.
  2. Find the Shopify sale you want to turn into a Sendle order. We've also made it super easy to fetch and filter a large amount of orders using a browser find tool on the Integrations screen.
  3. Click ‘Send parcel’.
  4. Your order will pre-fill will the shipping and sales information.
  5. Check the details and select a parcel size.
  6. Click ‘Create order’.
  7. Confirm the booking.
  8. Print your label.
  9. If you have included the receiver's email address in the booking, they will receive tracking updates once the parcel has been picked up.
  10. You can manually update the tracking details in Shopify so they match up.
  11. All your orders (and their shipping status) will be easy to find in the Sending tab of your Sendle dashboard.

Some things to keep in mind when sending a parcel with Shopify and Sendle:

  • If you have multiple items purchased in the one sale by the same receiver, it will still show as one order in Sendle. This means that you will need to book a Sendle parcel size that accounts for the total volume/size/parcel number.
  • The number of items you’re sending – and what those individual items are – will not show up in your Sendle dashboard. So if you’re working with a fulfilment centre, we recommend using a third-party e-Commerce integration for better booking visibility.

Third-party Shopify plugin

We also have trusted third-party developers who have created plugins for several eCommerce stores.  If you have further questions about the Shopify plugin, you can get in touch with the plugin and developer here.


Related articles:

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.

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