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Shopify integration: Send a parcel

If you’re looking for more info about Shopify Shipping (where you can order and print your parcel delivery labels directly from your Shopify account), head over here.

This article will cover how to send a parcel once you have Shopify fully integrated.

If you haven’t connected Shopify with Sendle yet, pop over here to find out how to do that first.

Here’s how to send a parcel with Shopify and Sendle:

  1. Open the Shopify tab on your Sendle dashboard
  2. Find the Shopify sale you want to turn into a Sendle order 
  3. Click ‘Send parcel’
  4. Your order will pre-fill will the shipping and sales information
  5. Check the details and select a parcel size
  6. Click ‘Create order’ 
  7. Confirm the booking
  8. Print your label
  9. The receiver will get Sendle's tracking email (if you have included their email with the booking) 
  10. You can manually update the tracking details in Shopify so they match up
  11. All your orders (and their shipping status) will be easy to find in the Sending tab of your Sendle dashboard

Some things to keep in mind when sending a parcel with Shopify and Sendle:

  • If you have multiple items purchased in the one sale by the same receiver, it will still show as one order in Sendle. This means that you will need to book a Sendle parcel size that accounts for the total volume/size/parcel number.
  • The number of items you’re sending – and what those individual items are – will not show up in your Sendle dashboard. So if you’re working with a fulfilment centre, we recommend using a third-party e-Commerce integration for better booking visibility.

Third-party Shopify plugin

We also have trusted third-party developers who have created plugins for several eCommerce stores.  If you have further questions about the Shopify plugin, you can get in touch with the plugin and developer here.

More articles about Shopify and Sendle integration for your viewing pleasure:

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If something goes wrong with your delivery or you need to make a change to your order, use the Sendle Toolbox on the parcel tracking page.

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