Parcel delivered without a signature

Unfortunately, 'signature on delivery' isn't supported at this stage – even if a sender types it into the 'Delivery instructions' we won't be able to honour it.

This may change in the future though, and we'll be sure to let you know if/when it does!

If the parcel was delivered but can’t be found, head over to this article for more information on what to do next.

These might be helpful too:

• What does Authority to Leave mean?
• The delivered parcel can’t be found