I am a sender
Sending a parcel? We’ll support you from pickup to delivery.
Getting started
- Prices and account plans
- Get a quote
- How to verify my account
- Sending my first parcel
- Sendle parcel sizes and weights for domestic parcels
- Pickup, drop off and delivery explained
Sending a parcel
- Get ready for pickup
- Sendle drop off explained
- Why can’t I send to post offices and PO boxes?
- Domestic: locations and coverage
- Sendle's satchels explained
- Receiver information
Parcel travelling
- I need proof of delivery
- Can a parcel be intercepted or returned to me?
- Tracking the parcel I'm sending
- Managing the parcel I'm sending
- How long will the parcel I'm sending take?
- Why is my parcel being returned to me?
There's a problem with my parcel
- Parcel delivered without a signature
- My parcel wasn’t picked up
- The label isn’t scanning
- The parcel I’m sending hasn't arrived yet
- The international parcel I’m sending hasn’t arrived yet
- The parcel couldn't be delivered - I'm the sender
My parcel is going international
- Why does my international parcel tracking say it’s still in transit?
- International prices
- International: Locations and Coverage
- International weight brackets
- International delivery instructions
- International delivery estimates
Platform Integrations
- Sendle for eBay Label Platform
- eCommerce integrations
- Quote and track direct from my online store (API)
- Amazon
- Disconnect my e-Commerce store from the Sendle dashboard
- eBay integration: Connect my eBay account
Billing and payments
- How payment works
- Is my payment secure?
- Add a billing contact to my Sendle account
- Replace or remove a stored card
- My payment history, receipts and invoices
- Failed payments
Manage my account
- Email verification not working
- I'm having technical difficulties
- Can I set up returns with Sendle?
- Save my pickup address for next time
- Hide my pickup address
- Address book