I am a sender
Sending a parcel? We’ll support you from pickup to delivery.
Getting started
Sending a parcel
- Batch upload - book multiple orders at once
- Sending Express parcels
- Return labels
- Sending 250g Pouches
- Get ready for pickup
- Sendle drop off explained
Parcel travelling
- I need proof of delivery
- Can a parcel be intercepted or returned to me?
- Tracking the parcel I'm sending
- Managing the parcel I'm sending
- How long will the parcel I'm sending take?
- Why is my parcel being returned to me?
There's a problem with my parcel
- How to claim cover for a damaged parcel
- There’s no tracking updates
- What to do if the parcel couldn't be delivered
- Parcel delivered without a signature
- My parcel wasn’t picked up
- The label isn’t scanning
My parcel is going international
- HS codes for international shipping
- UK VAT for businesses selling to the UK
- Why does my international parcel tracking say it’s still in transit?
- International prices
- International delivery and pickup coverage
- Sizes and weights for International parcels
Platform Integrations
- ShipStation OneBalance
- Sending 250g Parcels with eBay
- Amazon
- eBay Printer-Free
- eBay integration: Connect my eBay account
- eBay integration: Send a parcel
Billing and payments
- Does Sendle have a fuel surcharge?
- What are billing thresholds?
- How payment works
- Is my payment secure?
- Add a billing contact to my Sendle account
- Replace or remove a stored card
Manage my account
- How to ship with Sendle in multiple countries
- What notifications do I get with Sendle?
- Email verification not working
- I'm having technical difficulties
- Save my pickup address for next time
- Address book
Get instant support with the Sendle Toolbox
If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.
Access Support ToolsYou will need your Sendle reference number
to access your parcel's tracking page.
If you have a Sendle account, access the tools via your dashboard.
Can't find what you're looking for?
Contact us