I am a receiver
Getting a parcel in the mail? Let’s make it as smooth as possible.
Receiving a parcel
- Has my parcel been picked up?
- What does ‘Left with agent’ mean?
- I can't find the card
- What does unable to deliver mean?
- Tracking the parcel I'm receiving
- Tracking the international parcel I'm receiving
There's a problem with my parcel
Manage my account
Returning a parcel
Get instant support with the Sendle Toolbox
If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.
If you have a Sendle account, access the tools via your dashboard.
Can't find what you're looking for?Contact us