COVID-19 update: Sendle continues to deliver! Find out what we are doing to ensure your shipments are delivered reliably and safely.
I am a receiver
Getting a parcel in the mail? Let’s make it as smooth as possible.
Receiving a parcel
- Has my parcel been picked up?
- What does ‘Left with agent’ mean?
- I can't find the card
- What does unable to deliver mean?
- Tracking the parcel I'm receiving
- Tracking the international parcel I'm receiving
There is a problem with my parcel
Manage my account
Returning a parcel
Get instant support
If something goes wrong with your delivery or you need to make a change to your order, use the Sendle Toolbox on the parcel tracking page.
Access Support ToolsYou will need your Sendle reference number.
If you have a Sendle account, access the tools via your dashboard.
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