My payment history, receipts and invoices

Finding a record of your payment history, tax receipts, and invoices is easy with Sendle. 

This article will show you how to do it quickly and efficiently (also, one less thing to worry about at tax time):

Invoices

You can view and download paid and pending invoices from the 'Billing' tab on your Sendle dashboard.

All invoices will be shown in date order in the payment history section.

  • All invoices will be shown in date order in the payment history section.
  • Click on the link (the invoice number) to open up specific invoices.  
  • The invoice will show the total order charges, as well as tax and additional charges.
  • To get a detailed breakdown of your charges, click on ‘Invoice breakdown’ to download a csv file. 

To show your current pending charges (which will be paid in the next billing cycle), click the 'View Details' button for the current period in the 'Your Billing Cycle' section.

Each invoice will include Sendle’s company information plus the order date and cost for each day a shipment has been booked.

Payment summaries

If you require a detailed spreadsheet summary of previous transactions, you can also download it from the billing tab in your dashboard. Just click 'Download (.csv)', which is at the top-right of the Payment History section. From there, you’ll have the option to pull the last 7, 30, or 365 days or all existing transactions from the beginning of your account.

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to access your parcel's tracking page.

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