How can we help you?
COVID-19 update: Sendle continues to deliver! Find out what we are doing to ensure your shipments are delivered reliably and safely.
Sending a parcel? We’ll support you from pickup to delivery.
How pickup and delivery works, from getting a quote to sending your parcel.
Send your first parcel - packaging, labelling and all the inbetweens!
How to track and manage your parcel once it's on the move.
Uh oh! These articles will help you through sticky situations.
Connect your eCommerce platform to Sendle.
Sendle payments, invoices and what you’ll see on your account.
Email preferences, account settings and technical difficulties.
Getting a parcel in the mail? Let’s make it as smooth as possible.
Track and manage your parcel while it's on its way to you.
What to do if something goes wrong when you're expecting a parcel.
Account settings and email preferences.
Everything you need to know about door-to-door delivery.
Our delivery partners, delivery model and our 100% carbon neutral promise.
All your pricing options for using Sendle.
Sendle's Delivery Guarantees
Got some feedback? No problem.
Get instant support
If something goes wrong with your delivery or you need to make a change to your order, use the Sendle Toolbox on the parcel tracking page.Access Support Tools
You will need your six-character Sendle reference number.
If you have a Sendle account, access the tools via your dashboard.
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