COVID-19 update: Sendle continues to deliver! Find out what we are doing to ensure your shipments are delivered reliably and safely.

Get ready for pickup or drop-off

Woohoo! It’s nearly time for pickup. Here are a few simple steps to help you prepare your parcels for a seamless collection:

  1. Ensure that your shipments are well packed, so they arrive intact. Our awesome packaging guidelines have great advice on this. 
  2. Print a clear and smudge-free barcode on your label (these have to be printed, and should not be hand-written!). 
  3. If your packages are booked for pickup, have them ready for your pickup driver. They will appreciate your dutifulness. 
    Packages with different carrier labels will be picked up by different drivers, so please keep them in separate piles for easy identification.
    If you're dropping off your packages, you can do so at any post office or blue collection box near you, or leave them with your regular mail carrier. 

See? Easy. Now you’re a professional shipper!

Oh no! Read these if there’s been a hiccup in your pickup:

Get instant support

If something goes wrong with your delivery or you need to make a change to your order, use the Sendle Toolbox on the parcel tracking page.

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You will need your Sendle reference number.

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