International delivery options

The delivery options for international parcels will largely depend on what the postal provider for the destination country normally do.

The two main options are:

  1. Authority to leave: In some destination countries, the local postal service may leave the shipment at the recipient’s door if they deem the location to be safe.
  2. Collection card: They may instead opt to leave a card if the receiver is not at the delivery address when they attempt to deliver. This card should have instructions as to when and where the parcel can be collected.

Delivery instructions

Because every destination country’s postal authority has different delivery processes, we don’t give a default option on the dashboard for delivery instructions to be left.

Some postal agencies will still accept them, however, so we encourage you to contact them directly if you’d like to request for specific delivery instructions to be left for your receiver.

Can't find what you're looking for?

Contact us