Understand how international routing works with Sendle, and why seeing your parcel show up on tracking in an unexpected country is nothing to worry about.

When a parcel travels internationally with Sendle, the route is always optimised to ensure the fastest, smoothest and most efficient delivery possible. Sometimes, this means that it won’t just simply leave Australia, and appear in the destination country - it may take an interesting stopover or two.

The reason for this can vary, but usually, it’s simply because a particular route (although it looks bizarre) has always been the fastest way to get an item to its destination.

But, like a well-oiled logistics machine, your parcel will always be kept moving as efficiently as possible. In many cases, the tracking will soon show that it's well on its way again, but if you’re concerned, you can always contact us.

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