Sizes and weights for international parcels

Choosing the right size option for your international parcel will ensure there are no hiccups along the way. And we’ll show you how to do it! 

Size calculation

We always recommend measuring and weighing your parcels before booking a Sendle order. If you enter them as a custom size, you'll get a more accurate price.
However, to make things convenient, Sendle also has 10 parcel sizes to slot your shipment into. Think of each as a size ceiling that your parcel must fit under to qualify. 

Here are the current common Sendle size options, and weight and volume limits for international orders:

  Weight Volume


4oz Dimension limits apply*


8oz Dimension limits apply*


12oz Dimension limits apply*
Coffee Mug 1 lb Dimension limits apply*
Belt Bag 5 lb 172 in³
Handbag 8 lb 354 in³
Shoebox 10 lb 518 in³
Briefcase 15 lb 636 in³
Backpack 20 lb

864 in³

Carry-on 20 lb

1728 in³

*Dimension limits for international parcels

  • Length (the longest dimension): minimum of 6 inches; maximum of 24 inches
  • Height: minimum of 4 inches
  • Volume: 1728in³
  • Combined Length, Height, and Depth: maximum of 36 inches 
  • Weight: maximum is 20 lb

Size limits for mailing tubes/cylinder-shaped parcels

  • Length: minimum is 4 inches; maximum is 36 inches
  • Length plus twice the diameter (combined): minimum is 6-¾ inches; maximum is 42 inches.

Parcel restrictions

  • The postage, address, customs form, and any other required elements must be on the parcel's side that’s at least 6 inches long x 4 inches high.
  • Also, take note of how your label fits on your parcel or tube. It’s very important that the parcel can scan correctly. Otherwise, the carrier may reject it at pickup. 
  • If your parcel is weighed and measured at the depot and found to be larger than the size it was booked (including the outer packaging), you may receive adjustment charges to your order

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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