Delivery instructions

Delivery instructions are used to help the delivery driver leave the parcel in the most convenient location, or get a signature on the first attempt.

Leave clear instructions

It is best to always include clear, short delivery instructions when you book.

We recommend:

  1. Giving authority to Leave if no one will be available to sign for the parcel.
  2. Keeping delivery instructions under 40 characters

Redelivery and parcel drop-off

If there are no instructions provided or there is no one at the delivery address to sign for the parcel, the courier driver is unable to complete the delivery. This means that they will need to redeliver the parcel, or drop it off at a local collection point.


Now that you know how to use our delivery instructions you can create an order in your dashboard or sign up for Sendle and saving a bunch on sending your parcels across Australia.

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