Delivery instructions are used to help the delivery driver leave the parcel in the most convenient location, or get a signature on the first attempt.
Leave clear instructions
It is best to always include clear, short delivery instructions when you book.
- Giving authority to Leave if no one will be available to sign for the parcel.
- Keeping delivery instructions under 40 characters
Redelivery and parcel drop-off
If there are no instructions provided or there is no one at the delivery address to sign for the parcel, the courier driver is unable to complete the delivery. This means that they will need to redeliver the parcel, or drop it off at a local collection point.