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Website User Agreement


By accessing, visiting, or otherwise using (“the Site”), you agree to be bound by these Terms and Conditions.  This Site is owned and operated by Sendle Pty Ltd (ABN 99 161 399 622) (“the Owner” “us” “we” “our”). These terms and conditions may be amended from time to time at the Owner’s discretion and without prior notice to you.   Visitors to the Site are encouraged to review these terms and conditions from time to time as your continued use of the Site and will indicate your acceptance of them. 

Intellectual Property Rights

Sendle retains all ownership rights over all intellectual property (registered or unregistered) available on the Site, and the Site content including, but not limited to, audio-visual effects, themes, stories, dialog, settings, artwork, sound effects, musical works, and moral rights. The Owner claims copyright over all content on the Sites, including Blog postings, unless otherwise indicated.

License to You

The Site is provided to you through this license. The Owner retains all ownership and proprietary rights in the Site and hereby grants you the non-exclusive, non-transferable, limited right to use the Site.

The Site includes an Application Programming Interface (API) through which Sendle provides a number of services, such as quoting, booking and tracking parcels for delivery. Sendle is the owner of all intellectual proprietary rights in the API subject to this licence whereby Sendle grants you the right to use the API for your own purposes, explicitly for sending your own parcels. If you wish to use the API for the purpose of sending parcels for other parties, you must first seek the permission of Sendle to do so and adhere to any requirements set by Sendle from time to time. You can seek this permission by contacting the Sendle Business team.

This license commences upon your acceptance of these terms and conditions and continues until termination by the Owner or you. The Owner has the discretion to terminate your license immediately and without notice at any time and may take legal action against you if you have breached these terms. All rights not specifically granted under this Agreement are reserved by the Owner and, as applicable, its licensors.

This limited license excludes the right to:

(a)    frame or utilize framing techniques to enclose the Site or any portion of the Site;

(b)    republish, redistribute, transmit, sell, license or download the Sites or any and/or all Site Content (except caching or as necessary to view the Site);

(c)    make any use of the Site or any and/or all Site Content other than for personal use;

(d)    modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Site Content;

(e)    collect account information for the benefit of yourself or another party;

(f) use any meta tags or any other hidden text utilizing any and/or all Site Content;

 (g)   use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure or server;

(h)    download any image or content and pass it off as your own, or provide it to a third party or republish or distribute it.

By using this site you agree NOT to modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Site Content.

Your License to the Owner

By posting, submitting or otherwise publishing any material to the Site, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are eighteen years of age or older. By submitting or posting any material, you are granting us, and anyone authorised by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, create derivative works from, distribute, and publicly display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, or patent laws under any relevant jurisdiction. You also grant the discretionary right to identify you as the author of any of your postings or submissions by name, email address or screen name.

Limitations on Linking

You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your Site by the Owner, which does not exist. 

The Owner’s Obligations

The Owner reserves the right to make changes to the Site, its operation and application at any time without prior notice.  The Owner may engage a third party to provide technical assistance with the Site. The Owner will take reasonable steps to ensure the ongoing effective operation and maintenance of the Site and take steps to repair technical issues that arise from within the Site within a reasonable time, insofar as the issues are of a global nature, and do not arise from individual use. 

Conditions of Use

You agree to use the Site in accordance with this agreement, in good faith and in a way so as to not bring disrepute or cause reputational or other damage to the Owner. 

You agree that you will not upload or provide content on the Site which is:

(a)    defamatory, fraudulent, unlawful, threatening, intimidating, harassing, disrespectful, inappropriate, harmful, hateful, abusive, tortious, obscene, invasive of another’s privacy, sexist, racist, homophobic, violent or degrading;

(b)    infringes the intellectual or other proprietary interests of third parties;

(c)    contains spam, chain letters, pyramid and other such selling and marketing schemes, computer viruses, computer code, files or programs or other harmful components that are designed to interrupt, destroy, change or limit the functionality of the Site or any other computer software, hardware or other electronic equipment, information which in any way impinges on another user’s use or enjoyment of the Site or otherwise breaches or encourages other users to breach these Terms and Conditions;

(d) violates any law; or

(e) encourages or incites any other person to engage in any of the above behaviour;

You also agree that you will not :

(f)   Use technology or other means that is not authorised by the Owner to access the Site;

(g)  Use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," to access the Site;

(h)  Attempt to, or introduce viruses or any other computer code, files or programs that may interrupt, destroy or limit the functionality of the Sites or the Facebook Page;

(i)   Gain or attempt to gain unauthorised access to the Sites or Facebook Page including the networks or user accounts; or

(j)   Attempt to or engage in conduct that damages, disables, overburdens, or impairs the Site,  servers or networks. 

Third Party Links

At times we may provide links and pointers to third party Sites. Once you leave our Site and move to a linked Site, you will be subject to the third party’s terms and conditions and privacy obligations.  The Owner does not have control or responsibility over the content or security of third party linked Sites. Opinions expressed or material on third party Sites are not necessarily shared or endorsed by the Owner.  The Owner uses a linked third party payment provider and the Owner does not provide any guarantees or warranties in relation to the functionality or security of that third party provider.

Warranties and Indemnities

The Owner does not warrant that the functional aspects of the Site will be error free or that the Site, its content or the server are free of viruses or other harmful components.  The Owner maintains current anti-virus software, however to the extent provided by law, the Owner does not guarantee against third party interference. The Owner does not warrant that the Site will be uninterrupted or error-free, or that Site or its content will be compatible with third party software or hardware.  The Owner is not liable for any default due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the Owner’s reasonable control.  

You agree to indemnify the Owner and its partners, licensors, affiliates, contractors, officers, employees and agents for any claim arising directly or indirectly from your acts and omissions in using the Site pursuant to the terms of the Agreement.

The advice and information contained within this Site is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.   Any views expressed are the views or opinions of the Owner and we do not guarantee that any information provided is up to date or error free.

Breaches of These Terms and Conditions

The Owner reserves the right to take any of the following actions if we reasonably suspect that a breach of this agreement has occurred:

(a) issue a formal warning;

(b) suspend or prohibit access to the Site;

(d) block computers using your IP address from accessing the Site;

(e) contact any or all your internet service providers and request that they block your access to the Site;

(f) take legal action against you, and

(g) suspend or delete your account on our website.

If we suspend, prohibit or block your access to our website or a part of our website, action taken by you to circumvent suspension or prohibition or blocking will be considered as a further breach of this agreement.  

Governing Law

This agreement is governed by the laws of New South Wales and Australia.


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