Tracking the parcel I'm sending

Every parcel with Sendle is given a unique order reference number and tracking link—for free! 

You can track your parcel through the Sendle dashboard, email notifications, or through the tracking page.

Here are the details about how you can track your parcel:

Sendle dashboard 

As the sender, the easiest way to track your parcel is through your Sendle dashboard. Just click on the order you want to track and you’ll see its progress right away!

Email notifications

If you include the receiver’s email address with the booking, they’ll automatically get tracking notifications by email. We include a delivery estimate so both of you know approximately when the parcel will arrive. We also include a tracking link so you can track the parcel along the way.

You can manage your account email and feed notifications in your Sendle dashboard Settings>Notifications.

Simple tracking page

We recommend including the receiver’s email address in every booking to make things super simple. However, if you don’t include the receiver’s email address on the booking, they can still track the parcel through a simplified tracking page using the reference number:

  1. You will need to give the receiver the Sendle tracking code (for example: S3NDLER). 
  2. Tell them to go to and enter this unique tracking code. 

Manage your parcel in the Sendle Toolbox

You can manage your delivery through the parcel tracking page in the Sendle Toolbox. It’s a quick and easy way to organize redeliveries or lodge parcel investigations. 

If the parcel is late

If your parcel hasn’t arrived yet and it’s been more than two days since the delivery estimate, this article will explain what to do.

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Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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