Operating hours

Understand when you can use Sendle, and when the Sendle team are available to help in person.

Your Dashboard. You can create an order with Sendle at any time of the day because Sendle is online all the time. Similarly, you can use any feature on the Sendle dashboard at any time.

Customer support. Sendle's Customer Happiness team are available 24 hours a day, from 9am Monday through to 5pm Friday PST.
You can search our help articles or get in touch at any time of day.

Business support. Sendle's business team are available Monday to Friday 9am-5pm PST.

Courier operating hours. Our delivery providers typically pickup and deliver parcels Monday to Friday from 8am to 6pm.

Please note that parcels will not be picked up or delivered during federal holidays.

Now that you know how Sendle works you can head over to your dashboard or check out more of our helpful articles.

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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