Pickup instructions

Learn how to help your local courier by including the best possible pickup instructions.

Providing pickup instructions will:

  1. Help your courier to find your address
  2. Help your courier to locate your parcel if you must leave it in a secure location

How to write pickup instructions:

  1. Use short, simple words
  2. Keep your instructions under 40 characters
  3. Don't share your lock codes or passwords

Add and save your pickup instructions

You have two options for including pickup instructions for your orders

  1. In the order form, add pickup instructions each time you book
  2. In the pickup tab in your account settings, save your pickup instructions to your account

Now that you know how to specify your pickup instructions you can create an order in your dashboard or sign-up for Sendle and save a bunch on sending your parcels across Australia.

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