If a receiver is not home to sign for a parcel, we will attempt to redeliver the item for free. If the parcel cannot be delivered again, it may be left at one of 1400 local collection points. Collection points may include newsagents or service stations.
Sendle cannot deliver to Australia Post owned properties.
This includes: Post Offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
This is because Australia Post restricts delivery to these locations.
If you would like to see the petition to change this please click this link. In the meantime, a physical street address is required for all deliveries.