If you're looking for help from the Sendle team, you have a few options. Below, we explain how to access helpful information, troubleshoot common problems and contact the team if you need personal help.
1. Helpful information
If you need information on the Sendle service, including pricing or technical help, first Search in the help centre. It is a goldmine!
2. Solve common issues
There is an entire section of the Sendle Help Centre dedicated to helping you solve common issues.
3. Contact the Sendle team
If you would like to contact us about:
- Using Sendle for your business please contact the Sendle Business team.
- Your parcel delivery or account questions please contact the Sendle Support team. Include as much information as you can, so that we can help you swiftly. At the moment, Sendle offers customer support via email. If you haven't already, please check out our FAQs - they are a great source of knowledge.
Our opening hours are Monday to Friday 9am-5.30pm AEST.