BigCommerce: Connect

Sendle is integrated with BigCommerce, an Open SaaS ecommerce solution. Integrating your BigCommerce account with Sendle only takes a few minutes and will allow you to use Sendle as your preferred shipping partner from the BigCommerce platform.

In this article, we’ll give you an easy-to-follow guide on how to set up your account and connect BigCommerce with Sendle.

First: Set up your account

It might seem obvious, but before we get into it you’ll need to have both a BigCommerce account and a Sendle account:

Connect BigCommerce with Sendle

Now that you have a Sendle account and a BigCommerce account, it’s super easy to connect them. 

Start by generating your Sendle API:

  1. Log in to your Sendle dashboard.
  2. Click on the ‘Settings’ tab from the left-hand menu. 
  3. Click on the API tab from the top menu.
  4. Pop in your website URL and any other information (this is used for identification purposes only).
  5. Press the 'Claim Access' button (this will display your API key and your Sendle ID).
  6. Make sure you complete the ‘Dangerous Goods’ declaration on the Sender details tab (this is a requirement of using Sendle). 
  7. Add a credit card for billing purposes.

Head over to your BigCommerce account to complete the connection. You’ll just need to connect your shipping platform (for example, ShipStation) to BigCommerce. From your shipping platform, you’ll be able to choose Sendle as the shipping provider.

Troubleshooting with BigCommerce

If you’d like more info about Sendle’s API, this article could be handy

However, if you have questions about the BigCommerce platform, we recommend you get in touch directly with BigCommerce.

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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