Account Credit

How do I check my Sendle account credit?

  1. Log in to Sendle
  2. Head to to the billing page (see Billing in the menu on the right hand navigation bar)
  3. See your remaining account credit


How do credit payments work?

Payments will draw from your account credit before charging your credit card.

  • So if you have $8 in account credit, and send a parcel for $10, $8 credit will come out of your account and then the remaining $2 will be charged to your credit card.
  • If you have $20 account credit, the $10 payment will be deducted from there, and your credit card will not be charged.

How does credit work with the billing cycle?

Just as your credit card is charged at the end of each week, your account credit is deducted in the same cycle. See more on payments here. 

When does your credit expire?

Credit expires after 30 days of account inactivity. 


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