Shopify integration: Send a parcel

This article will cover how to send a parcel once you have Shopify fully integrated.

If you haven’t connected Shopify with Sendle yet, jump over here to find out how to do that first.

Here’s how to send a parcel with Shopify and Sendle:

  1. Open the Integrations tab on your Sendle dashboard and connect to Shopify.
  2. Use the tick boxes on the left to choose which orders you want to turn into a Sendle booking. We've also made it super easy to fetch and filter a large amount of orders using a browser find tool on the Integrations screen.
  3. Click 'Send parcels'.
  4. Your order will pre-populate will the shipping and sales information.
  5. Check the details and select a parcel size.
  6. Click ‘Create order’.
  7. Confirm the booking.
  8. Print your label.
  9. The receiver will get Sendle's tracking email (if you have included their email with the shipment details).
  10. You can manually update the tracking details in Shopify so they match up.
  11. All your orders (and their shipping status) will be easy to find in the Sending tab of your Sendle dashboard.

Some things to keep in mind when sending a parcel with Shopify and Sendle:

  • If you have multiple items purchased in the one sale by the same receiver, it will still show as a single order in Sendle. This means that you will need to choose a Sendle parcel size that accounts for the total volume/size/parcel number.
  • The number of items you’re sending—and what those individual items are—will not show up in your Sendle dashboard. So if you’re working with a fulfillment centre, we recommend using a third-party e-Commerce integration for better order visibility.

Third-party Shopify plugin

We also have trusted third-party developers who have created plugins for several eCommerce stores. If you have further questions about the Shopify plugin, you can get in touch with the plugin and developer here.

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Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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