Sendle's Price Guarantee

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What is Sendle’s Price Guarantee?

Sendle's Price Guarantee: Up to 86% cheaper*

*We guarantee you can send your equivalent sized packages anywhere in the United States for less than USPS Retail, UPS 2nd Day, and FedEx 2Day.

What is an equivalent sized package?

A package that is:

  • 0.5lb and any volume (up to a maximum combined length & circumference of 108”)
  • 1lb and any volume (up to a maximum combined length & circumference of 108”)
  • 5lb and up to 173 in³
  • 10lb and up to 518 in³
  • 20lb and up to 864 in³

What rates does Sendle guarantee against?

Sendle guarantees you can send your equivalent sized packages anywhere in the United States for less than USPS Retail Ground and Flat Box rates (effective 23 June 2019), UPS 2 Day Rates (effective 8 July 2019), or FedEx 2Day Pricing (effective 7 January 2019).

If any of these rates are cheaper than Sendle's rates for your equivalent-sized packages, we’ll beat the price.

That's a like-for-like, pound for pound guarantee, No ifs, ands, or buts.

Does the guarantee apply to all my packages?

Yes, for all packages of equivalent sizes to Sendle’s sent anywhere in the United States. The guarantee does not apply to packages sent internationally.

How does Sendle calculate the pricing for the guarantee?

Sendle offers simple, flat-rate pricing with no hidden extras or nasty surprises.

The guarantee is based on Sendle Standard prices, compared to other providers’ published rates. On average, Sendle Standard (our basic rates) are over 40% cheaper. Our Premium rates are cheaper still (up to $2 off per package) and up to 92% overall.

How do I claim the guarantee?

To claim the guarantee, send us a link to the published rate lower than Sendle for your equivalent-sized package. You may send this link to us via our regular support form, and we will beat the price for you, by refunding the difference you have overpaid. Please note that this guarantee can only be claimed within 5 business days after you have sent a package.

Please see further Terms and Conditions below

The guarantee applies to equivalent-sized packages sent anywhere in the United States. 

An equivalent sized package is a package that is:

  • 0.5lb and any volume (up to a maximum combined length & circumference of 108”)
  • 1lb and any volume (up to a maximum combined length & circumference of 108”)
  • 5lb and up to 173 in³ 
  • 10lb and up to 518 in³
  • 20lb and up to 864 in³

Sendle will price match on any of these packages against published rates for:

USPS Retail Ground and Flat Box rates (effective 23 June 2019), UPS 2nd Day Air Rates (effective 8 July 2019), or FedEx 2Day Pricing (effective 7 January 2019).

We reserve the right to amend or add to these Ts&Cs. 

UPS 2nd Day Air is a trademark of UPS which is not associated with this offer.

FedEx 2Day is a trademark of FedEx which is not associated with this offer.

Date 1 September 2019.

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