How to book an international delivery

Sendle now has international shipping for US customers! This article will give you the basics on exporting your parcels from the US.

Booking an international delivery

  1. Book your international parcel the same way you would book a domestic parcel – just choose your destination country from the drop down menu. 
  2. Make sure to fill in the extra fields about parcel contents (there are some mandatory ones like HS codes)! Keep in mind size and weight limitations, as well as a maximum merchant value limit of $400.
  3. Print your label and attach it securely to your parcel. Keep in mind all labels and required customs forms must be on a side that’s at least 6 inches long x 4 inches high.
  4. On the scheduled pickup date, remember to: Separate your international and domestic parcels, as well as parcels with different carrier info on the label. Different drivers may collect your international and domestic parcels so it's important to put them in separate piles.
  5. Have your parcels ready for collection before 8am. Parcels will be collected from 8am-4pm.

Sendle Cover

All parcels have free Sendle Cover up to US$100. More info on our Cover Policy.


These might come in handy:

Get instant support with the Sendle Toolbox

If something goes wrong with your delivery or you need to make a change to your order, use the tools in the Manage Parcel section on the parcel tracking page.

Access Support Tools
You will need your Sendle reference number
to acess your parcel's tracking page.

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