COVID-19 update: Sendle continues to deliver! Find out what we are doing to ensure your shipments are delivered reliably and safely.
I am a sender
Sending a parcel? We’ll support you from pickup to delivery.
- Can I send parcels internationally?
- I can't book a parcel: 'Card validation failed. Please try again or another card.'
- Can I ship CBD products?
- I’m having trouble printing labels
- Get ready for pickup or drop-off
- Locations and Coverage
- Can a parcel be intercepted or returned to me?
- Tracking the parcel I'm sending
- Managing the parcel I'm sending
- How long will the parcel I'm sending take?
- Why is my parcel being returned to me?
- Where to find the parcel's reference number
- My parcel wasn’t picked up
- The label isn’t scanning
- The parcel I’m sending hasn't arrived yet
- The parcel couldn't be delivered - I'm the sender
- The delivered parcel can’t be found - I'm the sender
- Sendle Cover Policy
- OrderCup integration: Connect
- Desktop Shipper integration: Connect
- Shipper HQ integration: Connect
- 2Ship integration: Connect
- Etsy integration: Troubleshooting
- Etsy integration: Send a parcel
- What are billing thresholds?
- How payment works
- Is my payment secure?
- Add a billing contact to my Sendle account
- Replace or remove a stored card
- My payment history, receipts and invoices
- I'm having technical difficulties
- Can I set up returns with Sendle?
- Save my shipping address for next time
- Address book
- Add my business’ branding to tracking emails
- Update my Sendle account details
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