COVID-19 update: Sendle continues to deliver! Find out what we are doing to ensure your shipments are delivered reliably and safely.
Receiving a parcel
Track and manage your parcel while it's on its way to you.
- Has my parcel been picked up?
- What does ‘Left with agent’ mean?
- I can't find the card
- What does unable to deliver mean?
- Tracking the parcel I'm receiving
- Tracking the international parcel I'm receiving
- How long will it take for me to receive my parcel?
- Managing the parcel I'm receiving
- Collection points and POPStations
- What does Authority to leave mean?
- What does ‘Return to Sender’ mean?
- Does Sendle do international returns? I’m the receiver
Get instant support
If something goes wrong with your delivery or you need to make a change to your order, use the Sendle Toolbox on the parcel tracking page.
Access Support ToolsYou will need your Sendle reference number.
If you have a Sendle account, access the tools via your dashboard.
Can't find what you're looking for?
Contact us